Remote desktop for your business
Bring your Windows devices into one workspace. View, control and manage remote desktops in your browser, with services hosted on your own servers.
Browser access · Windows Agent · Your own servers
Connections, collaboration and administration in one workspace, for clearer remote support and everyday operations.
View Windows desktops, use the keyboard and mouse, and open full-screen or separate session windows without installing a standalone Viewer.
View device cards and desktop thumbnails, organize devices into groups, and maintain names, notes and enabled status.
Assign access by user and device. The server grants and renews control leases, and records key events such as logins and device management.
With Windows LocalBridge and an active control lease, synchronize text and copy files or folders. File contents are read in chunks on demand.
Manage users, permissions, audit logs, system settings, media, client downloads and Agent updates in one place.
Device groups connect endpoint organization with user permissions. Group devices by department, store, project or maintenance scope.
Set group names and descriptions, view device counts, and change a device's group from its details page.
See the device name, ID, group, online status, last online time and desktop thumbnail. Filter by group and sort by name or last online time.
Administrators maintain names, notes and enabled status. Active viewing or control sessions must end before a device can be disabled.
Deleting a custom group moves its devices to the protected system group, “Ungrouped”. The devices are retained.
Daily work and remote assistance
Assign staff access by service scope
Grant viewing and control per user
Customers choose their own group names. Standard users see only devices they are allowed to access.
Video, keyboard and mouse control, and clipboard collaboration have separate states. With viewing access, request control when needed.
Open a remote window from a device card. Administrators can use session tabs, exclusive mode or a card wall to view multiple devices.
Viewing and control are authorized separately. Operate input after obtaining control; release, disconnection or lease expiry clears the input state.
The remote window shows the actual codec, resolution, frame rate and UDP/TCP status for both publishing and viewing connections. Full-screen, refresh and end-session controls are available.
Mobile browsers offer a responsive workspace and touch controls. Desktop Edge can install the site as a separate PWA window. Mobile full-screen and landscape depend on the browser; the PWA still requires an online connection.
With control granted, the browser pairs the local computer with the target Agent. Releasing control or disconnecting clears the current binding.
Synchronize Unicode text and receive delivery confirmation after the target Agent writes it to the clipboard. Switching devices pairs with the new control target.
File metadata is shared first; contents are read in chunks when pasted, with folder hierarchy supported. Administrators configure size, concurrency and rate limits.
The server does not store complete files on disk or log local absolute paths. LocalBridge shows connection status, pause/resume controls and activity with sensitive details removed.
Administrators maintain the system. Standard users access authorized groups, with clipboard and file capabilities configured separately.
Create administrator or standard accounts, maintain phone numbers and notes, enable or disable accounts, and support password resets and first-login password changes.
Set each user's access level for each group. Apply “View only” or “View and control” across the current groups, then adjust individual groups.
Management endpoints check administrator identity. Remote sessions, control and file requests also check valid login, device permissions and control ownership.
HTTPS/WSS, encrypted login and session validation protect access. Signing in elsewhere with the same account invalidates the old session and cleans up its remote and clipboard resources.
Administrators review events under System Status → Management Audit. Audit shortcuts on users and devices open the corresponding filters.
Each event includes its time, operator, action type, target type, target ID and relevant details. Success and failure events depend on the particular operation.
Filter by action, operator, group or device. The latest 50 records appear first in reverse chronological order, with an option to load earlier events.
The database keeps the latest 10,000 audit records and automatically removes older entries. Passwords, login tickets and clipboard contents are not recorded.
Audits trace recorded operation events. For longer retention, discuss database backup and retention arrangements during private deployment.
Administrators publish a Windows Agent ZIP and release notes under Client Updates. The server assigns increasing versions, and devices check automatically through heartbeats.
Supports incremental ZIP packages and backup/overwrite publishing modes. Package structure, paths and expanded size are checked; file size and SHA-256 information are generated.
The Agent checks download length and SHA-256 before extracting to a staging directory. Downloading and staging can run during existing sessions.
Once ready, the package waits for existing remote sessions to end. Approved maintenance temporarily rejects new sessions before installation begins.
Automatic updates create a transaction backup before overwriting, coordinate process shutdown, stop the service and replace files while preserving configuration, data and logs.
After restarting, the service checks connectivity, desktop-host status and a fresh heartbeat. Success and the effective release version are reported to the admin workspace.
View current/latest/target versions, online status, last heartbeat and update results. Filter by device or version status to identify waiting, installation, failures or rollback.
Recoverable failures roll back using a completed backup. Service or system restarts resume from persisted transactions. If safe recovery cannot be confirmed, maintenance remains active and manual attention is reported.
Automatic updates currently target Windows Agent. The initial baseline package must include Updater. Update packages are limited to 512 MiB; incremental contents must match the deployed client.
Installation briefly restarts the Agent service. Publishing is audited, while devices and the server keep separate update logs for troubleshooting by version, stage, outcome and error code.
From device onboarding to daily operations, administrators can review health, adjust policies and manage client packages.
Standard users use remote features within their permissions. User management, system settings, media management, update publishing and downloads are administrator functions.
Deploy RemoteDesk control and media services on your own servers, configured for your network environment, accounts and administration needs.
Explore how RemoteDesk works on the test server, then discuss a private deployment that fits your needs.
Contact support for an administrator account, then sign in to explore devices, remote sessions and management features.
https://minio.adminok.net:5000/Open the test serverOpens in a new window. Request a test account from support via WeChat or email.WeChat:xiaoli677666. Tell us you would like to try RemoteDesk, or contact us by email below.
Support provides a test administrator account and instructions.
Open the test server, explore devices and remote management, and discuss your deployment requirements.
Yes. Control and media services can run on your own servers, with device Agents connecting to your chosen server. Contact support to discuss your network, server requirements and deployment arrangements.
The remote Agent currently targets Windows. Management and remote desktop access use a web browser, with a responsive workspace on mobile. Confirm browser-specific capabilities in the test environment.
Browser viewing and control do not require a standalone Viewer. Text and file clipboard collaboration require RemoteDesk LocalBridge on your local Windows computer, paired under a valid control lease.
Each device belongs to a group. Administrators give users no access, view-only access, or viewing and control for that group. Text synchronization and file-content transfer are separate additional permissions.
Packages can download and stage in advance. Installation waits for existing remote sessions to end, blocks new sessions under approved maintenance, and briefly restarts the Agent service. Failures and interruptions use transactions and completed backups for recovery.
Administrators review System Status → Management Audit or use audit buttons on users and devices. The latest 10,000 records are retained, with filters and earlier-record loading. Discuss backups during deployment for longer retention.
Contact support on WeChat at xiaoli677666 or email 43676784@qq.COM to request access to RemoteDesk administrator features. Once you receive an account, sign in at https://minio.adminok.net:5000/.
Request a test administrator account or discuss private deployment.